Jammu- The newly appointed Jammu and Kashmir Director General of Police (DGP) R R Swain will hold two-hour public grievance meetings twice every month, a police spokesperson said Saturday.
“DGP J&K has decided that on every 2nd and 4th Saturday of the month, two hours would be reserved (1400 – 1600 hrs) for meeting persons who have grievances pertaining to police administration,” he said.
The decision, the spokesperson said, has been taken after Swain came to know that people have been approaching and coming to the Police Headquarters in Jammu without a prior appointment as grievance redressal seekers, and also that many raised concern over lack of clarity about the procedure to meet the DGP.
Swain, he said, has requested that it would be helpful if the complainant or person seeking redressal of grievance comes with a written statement or application.
DGP also held that usually the complainant or redressal seekers should have approached junior officers of concerned police units who have original mandate to redress such grievances.
“In other words, directly approaching the DGP without giving an opportunity to the concerned officers in the field is not a healthy practice for obvious reasons. Hence it was decided that priority would be given to those who had approached field police units and yet their grievances remain unresolved,” the spokesperson added.
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