Effective Date: Saturday, 29 July 2023
Thank you for choosing to support Kashmir Observer through your generous online donation. Your contribution is vital to our mission and initiatives. We deeply value your commitment to our cause. However, please be informed that all online donations made to Kashmir Observer are non-refundable. Once a donation is processed, we are unable to issue refunds, except in cases where there has been an error in processing the donation.
Exceptions to the Refund Policy:
1. Processing Errors: In the event of a processing error, such as duplicate charges or an incorrect donation amount, please contact us at [email protected] or call us at +91-194-2502327. We will investigate the issue promptly and, if verified, process the refund for the amount in question.
2. Unauthorized Charges: If you suspect that an unauthorized donation was made using your payment information, please reach out to us immediately at [email protected] or +91-194-2502327. We take matters of unauthorized use seriously, and we will work diligently to resolve the situation and issue a refund if applicable.
3. Failure to Provide Services: In cases where Kashmir Observer fails to provide the services or benefits associated with a specific donation, we will assess the situation and, if appropriate, provide a refund for the donation amount.
How to Contact Us:
If you believe you qualify for a refund based on the exceptions mentioned above, please contact us at:
Email: [email protected]
Please provide the following information when contacting us for a refund:
– Your full name
– Contact information (email address and/or phone number)
– Date of the donation
– Donation amount
– Reason for the refund request
– Any additional details that may be relevant to the refund inquiry
Refunds, if approved, will be processed using the original method of payment within [number of days] from the date of approval.
Updates to the Refund Policy:
Kashmir Observer reserves the right to update or modify this Refund Policy at any time without prior notice. The most recent version of the policy will be posted on our website (www.kashmirobserver.net), and any changes will be effective immediately upon posting.
By making an online donation to Kashmir Observer, you acknowledge and agree to the terms and conditions outlined in this Refund Policy.
If you have any questions or concerns regarding this policy or any other matter related to your donation, please don’t hesitate to contact us at [email protected] or +91-194-2502327.
Thank you once again for your generous contribution and understanding of our Refund Policy.