Srinagar- Scores of business establishments along iconic Srinagar Boulevard are incurring huge losses due to poor response of Bharat Sanchar Nigam Ltd (BSNL) authorities to their repeated complaints for restoration of fixed landline services and broadband facility for the last over two months.
Subscribers say their BSNL landline service along with Broadband facility was snapped after cables were cut during digging of the road more than two months back.
Kashmir Observer received a number of calls from aggrieved customers who said their repeated complaints have fallen on the deaf ears and wanted the BSNL to restore the service at the earliest.
“Two months have elapsed since the road was dug up and the landline service along with broadband got snapped due to subterranean cables being severed”, said Firdos Ali who runs business at Ghat No 6″, he said adding “no one takes cognisance of our complaints forcing us to switch over to private services”.
When contacted BSNL spokesperson, Masood Bala said: “Services will be restored shortly”. He also advised the affected subscribers to forward their numbers in order to facilitate an early restoration of services.
“Now that we are aware of the issue, we will look into the issue and make sure landline service is restored as soon as possible,” Bala told Kashmir Observer.
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