Asks DCs To Ensure Timely Redressal Of Complaints
Srinagar- The Jammu and Kashmir Lieutenant Governor, Manoj Sinha on Wednesday passed directions for organizing debates and essay writing competitions on the theme of “Truth and Non-Violence” in educational institutions across the Union Territory.
Sinha passed these directions after interacting with randomly selected applicants of JK-IGRAMS through virtual mode during the “LG’s Mulaqaat- Live Public Grievance Hearing” at Civil Secretariat here, an official spokesperson said.
The LG, he said, also directed the Deputy Commissioners to monitor the functioning of subordinate offices to ensure timely redressal of complaints and speedy and efficient delivery of services.
“Ensure fairness, objectiveness and speed with transparent mechanisms to address public grievances. Digitization of revenue records should be completed as soon as possible,” the LG added.
Earlier, the spokesperson said that during the programme, the LG issued on-spot direction for posting of a Headmaster at Government High School Manota (Marmat), Doda, immediately resolving the grievance of Ikhlaq Wani, a resident of Doda.
Similarly, he said, responding to the grievance of Daya Krishan from Jammu regarding the installation of an ATM Machine at Purkhoo, the concerned Bank officials apprised the Chair that the ATM will be installed soon as the process of identifying premises is on.
“On the complaint of overloading in school buses at Poonch by Toseef Ali, the Lt Governor directed Deputy Commissioner Poonch to conduct regular checking of overloading in public transport vehicles and take action against those responsible for the same,” the spokesperson said.
Addressing the grievance of Khurshid Ahmad from Pulwama regarding the closure of junction on NH at Galander Heights, he said, the Principal Secretary PWD R&B apprised the LG that alternate arrangements have been made and process for a viable permanent solution has been initiated with concerned authorities.
“A complainant, Owais Khurshid from Bandipora apprised the Lt Governor that his grievance regarding the non-availability of Sumo Service on Dawar to Bandipora route has been resolved after reporting it on the JK-IGRAMS portal,” the spokesperson said.
He further said that Rehana Batul, Commissioner/Secretary, Public Grievances briefed the meeting about the progress made in terms of redressal of grievances received from the people.
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