J&K Bank Budgam, where customers are treated as ‘cattle’

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Budgam:  Setting an example in “mismanagement”, customers queuing up at Jammu and Kashmir Bank, in central Kashmir’s Budgam district on Tuesday alleged that they were being treated as mere “cattle”.

“There is a massive mismanagement in the district branch. There is some handful of counters catering to the heavy influx of the customers here,” said a group of agitated customers in the Bank premises at Budgam.

“If they aren’t able to create separate counters for senior citizens and women, during peak hours, how do you expect them to work on other fronts,” they said.

The residents demanded that the services at the Bank should be streamlined, giving impetus to the business of the Bank. They demanded separate windows for senior citizens and women, who according to them have to wait for hours for doing the banking.

Earlier Budgam residents had resented shifting of J&K Bank’s Cluster Head Office from its present place at main town Budgam to new place Bemina.  

 “Why do we have to beg for getting facilities?” Asked the customers. They alleged that government was giving step-motherly treatment to the nearest district to summer capital, Srinagar.

 “I waited for a half-an hour and when I reached to the counter, the Bank employee preferred to address someone else,” said Ali Muhammad, a customer. “This is a complete disgrace and inhuman on art of the Bank,” he said.

While admitting to Kashmir Observer, Cluster Head, J&K Bank, Budgam, Tasaduq Ahmad, said that the shortage of staff was adding to the problems of the people.

“We are expecting some more people to join us very soon. Insha Allah this problem will be addressed on priority,” he said. Asked why Bank wasn’t providing separate counters for senior citizens and women, he replied that he would look into it.  

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