Govt Launches App To Help People Lodge Complaints Online


Jammu- The rural development and panchayati raj department of Jammu and Kashmir administration on Tuesday launched a mobile application to help people lodge complaints related to various schemes online, officials said.

The jan nigrani' app is an internet based solution for reporting and resolving grievances by the residents of the Jammu and Kashmir against various schemes of the department, they said.

The app has been developed as an e-governance initiative to provide a 24x7 platform to the people for redressal of their grievances.

Furthermore, the mobile app would connect the residents and the officials via single platform, where a grievance once registered against a specific scheme would automatically be mapped to the authority concerned for its redressal, the officials added.

The officials said that the app would also facilitate accurate reporting of grievances using customised scheme-specific input forms to ensure minimal rejections on account of incomplete information.

The application has been set at the block level with a seven-day time slot to redress any particular grievance. It will also check bogus or false complaints and can be downloaded from Google play store of android software.

Follow this link to join our WhatsApp group: Join Now

Be Part of Quality Journalism

Quality journalism takes a lot of time, money and hard work to produce and despite all the hardships we still do it. Our reporters and editors are working overtime in Kashmir and beyond to cover what you care about, break big stories, and expose injustices that can change lives. Today more people are reading Kashmir Observer than ever, but only a handful are paying while advertising revenues are falling fast.

ACT NOW
MONTHLYRs 100
YEARLYRs 1000
LIFETIMERs 10000

CLICK FOR DETAILS

Leave a Reply

Your email address will not be published.

KO SUPPLEMENTS