Srinagar: The online shopping giant Amazon has run into rough weather with many courier companies refusing them to deliver merchandise forcing it to delist Kashmir from its delivery system.
While its rivals like Snapdeal, Flipkart, Shopclues and others have no problem in delivering items to Kashmir, Amazon, much to the disappointment of thousands of online shoppers, has seemingly taken a unilateral decision to delist Kashmir from its delivery system.
Amazon has tie-ups with various courier agencies but the company has not been able to devise an efficient system to deliver products booked by the shoppers.
I had purchased a water heater from Amazon on March 30 and even after the lapse of one month, the product was not delivered, said Farooq Shah. I was informed the product would be delivered via Gati courier service but the item was returned by its Kashmir office without my intimation. Citing security reasons, the local Gati office at Parimpora had returned the item to the fulfillment centre on its own.
While it caused Shah a lot of inconvenience, the future prospectus of buying the item from Amazon has been reduced to a naught. Despite the inconveniences I went through, I wanted to buy the item afresh but I was shocked to see that Kashmir has been delisted by Amazon, said Shah.
Amazon comes up with a host of reasons of not delivering items to certain areas. None of our courier partners deliver to your area. The category of the item you ordered is not delivered by our courier partners delivering to your area. Your order value exceeds the value limitations of our courier services delivering to your area, reads their official website.
Its shocking when other companies can have the items delivered, why should Amazon take such an extreme step. We understand difficulties with regard to the law and other situation in Kashmir but that is the way things are. You cant declare a place out-of-bounds when you say Kashmir is an integral part of India yet fail to connect it with the rest of the country through communication and courier services, lamented Shah.
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