Srinagar: The residents of Drugmulla and its adjoining areas today complained poor data and cellular service by Bharat Sanchar Nigam Limited (BSNL). The subscribers said that poor signal strength on BSNL network had been giving them tough time for past some weeks.
Residents said that technical problems with BSNL network has left them troubled.
We are paying huge bills to the company, but it is not taking care to give us standard service, they said. We have many times raised the issue with the BSNL authorities, but except the promises, noting has been done actually to improve the service, Wani Adil, a subscriber from Drugmulla told news agency GNS.
In Drugmulla, Muqam-i-Shahwali, Anderhama, Bumhama, Gund areas of Kupwara, and its adjourning areas the subscribers complained that the BSNL services often break down due to which they are unable to communicate with the people.
Whether it is the cellular service or the internet connectivity poor signal and slow speed gives us a tough time, said a subscriber. The company has a large customer base in Kupwara district and is getting cores of rupees as rent yet its service is not satisfactory, added another customer. We are facing immense problems due to frequent call drops and poor network and connectivity, they added.
Meanwhile, the subscribers appealed the BSNL authorities to look into the issue and send a team to the area to improve the services.
Be Part of Quality Journalism
Quality journalism takes a lot of time, money and hard work to produce and despite all the hardships we still do it. Our reporters and editors are working overtime in Kashmir and beyond to cover what you care about, break big stories, and expose injustices that can change lives. Today more people are reading Kashmir Observer than ever, but only a handful are paying while advertising revenues are falling fast.