Poor Cell Phone Services Irk BSNL Subscribers

Srinagar – Subscribers of the state owned Bharat Sanchar Nigam Limited (BSNL) have lambasted the corporation for poor cell phone network coverage and voice quality in Kashmir valley.

Subscribers accused the BSNL proving a total flop show in Valley with customers of BSNL badly suffering in the valley.

For many years now, BSNL is causing headache to people and their sevices frequently go down, said Shabir Ahmad from Chanpora in south city.

“It seems BSNL service is almost close and customers are suffering badly. During outgoing calls, the warning signs of ‘network busy and connection Error’ appear repeatedly on the screen and call gets disconnected”, said Altaf Ahmad.

“In Srinagar, it is hardly possible that anyone would prefer BSNL services in future if it continues with such worse services”, said Shakoor Ismail of Khanyar.

Bashir Faraaz from Budgam said that the service is never up to level of satisfaction and the most unfortunate thing is that subscribers never get customer care line to complaint. “Sometime, if luckily you get connected with the customer care, however, their response is hardly satisfactory”, said Faraaz.

“Due to such bad services of the BSNL, common people are badly suffering while hindrances are getting created up in day to day activities. People can never expect such a worst service from BSNL”, said Rameez Maqsood of Shopain. “BSNL is fail on all grounds to provide better network in remote areas of Shopian”, he added.

Reports of bad network and service of BSNL were also reported from Kupwara, Baramulla, Sopore, Pulwama and Anantnag.

KNS repeatedly attempted to contact the BSNL authorities for comments but couldn’t be contacted. (KNS)

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